My customer service approach is rooted in Chinese culture heritage and a deep understanding of globalization. The key is to maintain congruence and harmony to achieve performance objectives in a global organization. At its core, it focuses on sharing the arts of balance and instilling new ways of working together with such a holistic philosophy among different stakeholders in the context of globalization.
Expertise
International Business Consulting
Program Development
Partnership Management
Global Marketing &Event Management
Change management
Crisis management
Cultural Intelligence
Global & remote team management
Operation Management
Business Budgetary & Cost Management
Business Strategic Planning
Education & Affiliations
MS. Business & Accounting Indiana University, Kelley School of Business, Indianapolis, IN
B.A. Psychology Hebei Normal University, Shijiazhuang, China
B.S. Scientific English Beihang University, Beijing, China
